Return & Refund Policy

Effective Date:  01/08/2025
Website:  sdwalkacross
Contact Email: sdwalkacross@gmail.com / sdwalkacrossfinance@gmail.com
Jurisdiction: Rajasthan, India

This Refund Policy governs all payments made to SD Walk Across, a subscription-based financial education platform. Please read it carefully before making any payment.

1. Nature of the Service

At SD Walk Across, we offer paid access to a financial education community, which is made available after manual verification by our team. This includes:

• Checking payment confirmation
  
  

• Verifying registration details (such as name, phone number, email, and city)
  
  

• Adding you to our internal community platforms
  
  

🔒 Access is not instant. You will receive access to the service within 7–15 working days of a successful and valid payment.

2. Subscription Period

Your subscription is valid for 30 calendar days, counted from the day your access to the educational community officially begins, not from the date of payment.

You will be informed via email or phone once your access is activated.

3. No Refund Policy

All payments made to SD Walk Across are non-refundable, regardless of the reason, including but not limited to:

• Change of mind after payment
  
  

• Delay in activation within the 7–15 working day window
  
  

• Personal circumstances or lack of participation
  
  

• Technical issues on the user's end
  
  

• Misunderstanding of the service structure
  
  

• Failure to read details before payment
  
  

⚠️ Please read all information clearly before enrolling. Once payment is made, no cancellations or refunds will be processed.

4. Manual Verification & Eligibility

Before granting access, we verify the following:

• Your payment has been received successfully
  
  

• Your name, phone number, email, and city match your registration details
  
  

• You meet the minimum age requirement (18+)
  
  

If any false, incomplete, or misleading information is found, we reserve the right to deny service without issuing any refund.

5. Duplicate Transactions

In rare cases where a duplicate payment has occurred due to a technical error, you may:

• Report the issue by emailing sdwalkacross@gmail.com within 72 hours
  
  

• Provide valid proof of duplicate transaction (transaction IDs, dates, screenshots)
  
  

If verified, we may initiate a refund for the duplicate payment to the original source within 7–10 business days.

6. Cancellations & Early Exits

• There is no cancellation option once the payment has been processed.
  
  

• Users may choose not to renew after their current subscription cycle ends, but no refunds or partial refunds will be provided for early exits or non-usage.
  
  

7. Legal Compliance

This Refund Policy is designed in accordance with:

• The Consumer Protection (E-Commerce) Rules, 2020
  
  

• The Information Technology Act, 2000
  
  

• Indian contract law provisions on service agreements and digital subscriptions
  
  

By accepting these terms at checkout, you explicitly agree to the non-refundable nature of the service and waive any right to refund once payment is made and verification is in process.

8. Disputes & Contact

If you believe there has been a billing or service error, please contact us immediately:

📧 General Support: sdwalkacross@gmail.com
📧 Finance Queries: sdwalkacrossfinance@gmail.com

We aim to respond to all billing-related concerns within 5–7 business days.

9. Final Acknowledgment

By proceeding with payment, you confirm that:

• You have read and understood this Refund Policy
  
  

• You understand that service is activated only after verification
  
  

• You accept that no refunds will be given once payment is made